Shipping policy
Shipping
We currently ship within the United States only — including all 50 states, PO Boxes, and US military addresses (APO/FPO/DPO).
Shipping costs
$10 flat rate standard shipping on all orders within the US.
Processing time
Orders are packed and shipped within 3–5 business days of order confirmation. During launches, sales, or peak holiday periods, processing may take slightly longer — we'll always let you know if we expect a material delay.
Delivery time
Once your order ships, most packages arrive within 2–5 business days, depending on your location. Orders ship via USPS Ground Advantage by default. Heavier orders may ship via USPS Priority Mail (1–3 business days).
Tracking
You'll receive a tracking number by email as soon as your order ships. You can track your package directly through USPS at any time.
When you'll hear from us
You'll get an email at three points:
- Order confirmation, immediately after purchase
- Shipping confirmation with tracking, within 3–5 business days
- A delivery notification when your package arrives
Address accuracy
Please double-check your shipping address at checkout. We're not able to redirect packages once they've shipped, and address errors are the customer's responsibility. If you spot a mistake before your order ships, email team@dreamgirl.world immediately and we'll do our best to fix it.
Lost or damaged packages
If your package is lost in transit or arrives damaged, email team@dreamgirl.world within 14 days of the expected delivery date. Include your order number and photos of any damage. We'll make it right — replacement, store credit, or whatever works best for both of us.
A note on Dream Girl shipping
Every order is packed by hand in Nashville. We try to do this within 3–5 business days, but during launch weeks (especially the first 72 hours of a drop), expect us to be a few days slower than usual — we're a small team, and every order is being packed with care, by us.
Questions?
Email team@dreamgirl.world. We typically respond within 1 business day.